Enterprise AI
Governance, security and scaling AI inside organisations.
AI Automation
AI automation is the use of AI models to perform tasks — usually language, vision or decision tasks — that were previously done manually because they required judgement.
AI Hallucination
A hallucination is an LLM output that is fluent and plausible but factually incorrect or unsupported by any reliable source.
AI Workflow
An AI workflow is an orchestrated sequence of steps in which one or more AI models cooperate with tools, APIs and human approvals to complete a task.
Fine-tuning
Fine-tuning is additional training applied to a pretrained model on curated examples so the model specialises in a task, tone, format or domain.
Knowledge Base
An AI knowledge base is a managed corpus of trusted documents that a model retrieves from at query time to produce grounded, source-backed answers.
Retrieval-Augmented Generation (RAG)
Retrieval-Augmented Generation is a pattern in which relevant documents are retrieved from an external source and injected into an LLM's prompt so the model can answer with grounded, up-to-date, private information.
Zero Trust
Zero trust is a security architecture built on the principle of 'never trust, always verify', requiring continuous authentication and authorisation for every user and device requesting access to resources, regardless of whether they are inside or outside the traditional network perimeter.